Layaway with Joanies Jewels
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Please get in touch if you would like to purchase something on layaway. Joanies Jewels is flexible and we will do our best to help you purchase your dream piece. Get in touch and we will see if we can come up with a payment plan tailored to your needs.
Layways on all items requires a 25% down payment to be made within 24 hours of receipt of invoice. This deposit allows us to hold the piece for you; we will not hold items without this down payment.
We usually offer layaway plans for up to three months in duration depending on the value of the piece being purchased.
An invoice is issued for the full amount in GBP£ setting out the agreed payment plan (amount and payment dates) and you are asked to pay against the invoice. The initial payment of 25% is paid upon receipt to secure the item. Reminders are sent when payments are overdue.
All invoices are issued in GBP£.
You are welcome to pay off your layaway in full at any time if you wish to receive your item sooner.
Layaway plans are not transferable from one item to another.
Cancelled/Defaulted Layaways:
A layaway is in default and deemed to be cancelled if a payment is missed. Layaways cancelled after the down payment has been paid are subject to a restocking fee of 15% of the full value of the item and any remaining amount paid will be converted into shop credit. This shop credit is available for a period of 12 months after the date the layaway was in default. After that the credit is lost.
If you are struggling to make payments please get in touch to discuss options.
